Delivery

  1. Delivery in Tunisia: At Chess Mall, we offer delivery services for orders placed remotely. Our dedicated team will carefully prepare your order and deliver it to your specified address as soon as possible.
  2. Delivery abroad: For international deliveries, please contact us via the contact form or via WhatsApp (+216 26 401 413) specifying the desired items and the delivery address. We will provide a personalized quote.
  3. Fast and reliable shipping options: We understand the importance of receiving your games quickly and in good condition. That's why we offer fast and reliable shipping options to ensure that your order reaches you safely and on time.
  4. Order tracking: Once your order is shipped, you will receive a tracking number that allows you to track the status of your delivery online. You will be able to monitor the progress of your package until it reaches its destination.
  5. Return policy: If for any reason you are not completely satisfied with your purchase, we accept returns under the conditions specified in our return policy. Your satisfaction is our priority, and we are committed to resolving any issues quickly and efficiently.
  6. Dedicated customer service: Our customer service team is here to answer all your questions regarding shipping and returns. Feel free to contact us if you need assistance or further information about our shipping and return services.
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